Consulting for Managerial Performance
SHINE works one-on-one with business owners, managers, and supervisors to help them understand and excel in their role. We provide tools for clear communications, critical thinking, decision making, and conflict management.
Building Blocks of Supervision: What is a Supervisor? Supervisory Competencies
Personal Competencies: Vision & Values. Principled Behavior
Organizational Context: Mission and Culture. Working with Stakeholders & Customers
Supervisory Styles: Temperament strengths and challenges
Recruiting & Hiring: Recruiting Techniques. Hire Hard, Work Easy. Interviewing Strategies
Problem Solving: Critical Thinking. Decision Making. Conflict Management
Effective Communications: Dynamics of Communications. Listening & Responding. Written Communications
Encouraging Performance: Assessing & Coaching Performance. Counseling & Discipline. Performance Appraisals
Action Plan Development: Personal and professional goal setting
