Tuesday, August 16, 2011

You have the power to make or break someone's day

Are you a business owner, manager or a supervisor? If so, I know your days get pretty crazy with purchasing, strategic planning, taking care of customers, making payroll, hustling for contracts and a myriad of other important things that it takes to make a business run. But, do you ever stop and think of the power you wield?

Is she stupid, lazy, incompetent or disrespectful? Maybe, just maybe, it's you!
Your actions, your words, have power over those who work for and with you. It's a big responsibility knowing that people go home at night thinking about you - for good or not so good! When you stop and think about the experience others in the work place are having, do you feel good about it?

Let's take a quick inventory of your actions over the past couple of weeks. In regard to staff, how did you do with the following:

  • Give clear directions 
  • State your expectations
  • Provide tools for successful completion of work
  • Assess work performed
  • Give objective feedback
  • Follow through with commitments
If you did all of this well, then the impact you are having on your people should be positive. Staff should be happy and productive. The general attitude is positive, resulting in good production and little time loss. Yay!

What if you didn't do well in these areas? Well, your people are probably grumpy, nonproductive, maybe even undermining and subverting your efforts. What happens when you become frustrated with them for being stupid, lazy, incompetent, or disrespectful? You probably let them know it! And, I'm betting it isn't pretty! You may have thought this was because you hired bad staff. Probably not. It's more likely that they don't know what you want and don't know if you think they are doing a good job. 

It's time to realize your power. You have the authority and means to get your people back on track. Look at the list again. What if you could do all of this right. Yes, you're busy and all of this takes time you don't have. I say take time to make time. By putting in effort and setting good communication as a priority, you will come out way ahead in the long run. 

You have the power to make or break their day - make it good!
Do you need help saying what you need? Is it overwhelming thinking about taking the time to give good feedback? If you aren't getting your own things done, how can you consider taking the time to do any of the things you need to for staff? Well...let Shine help you. This is what we do best! Drop us a note at sahepler@gmail.com and we will give you 30 minutes to talk about how me might help you.

You have the power! Take advantage of a free 30-minute chat to see how much more power you can have!

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